Want secure Wi-Fi?

Neep help?

You can also call the IT Service Desk at 614-688-4357 for wireless assistance 24/7.

The Ohio State University provides wireless network services for Ohio State students, faculty, staff and guests.

The wireless networks are maintained by the Office of the Chief Information Officer (OCIO).

Two primary wireless networks are available:

A third network, eduroam, is another secure connection available at Ohio State and abroad at participating universities. This network requires users to authenticate with their university username@domain and password, such as buckeye.1@osu.edu.

FAQs

How do I connect to the Wi-Fi network?

We have made connecting to the university wireless network very easy.

Students, Faculty and Staff:

  • If your device already has internet connectivity, use the configuration utility to automatically configure your device for osuwireless.
  • If your device does not have internet connectivity, connect to WiFi@OSU, open a web browser, and upon being redirected to a login page, click on Secure Network Access to access the configuration utility.

Parents, Guests and Visitors:

  • Connect to WiFi@OSU, open a web browser, and upon being redirected to a login page, review the acceptable use policy and then log in as a guest.
  • After logging in, your device will be allowed 12 hours of internet access after which you will need to log in again.

Where can I connect to the Wi-Fi network?

Ohio State has substantial Wi-Fi coverage on its main and regional campuses. In general, classrooms, unions and other common indoor gathering areas have strong coverage, as well as residence halls. Connectivity in outdoor areas is limited.

The OSU Wexner Medical Center maintains separate secured and open wireless networks for doctors and patients.

osuwireless, WiFi@OSU, eduroam…which am I supposed to use?

If you are an Ohio State student, faculty or staff member, connect to osuwireless.

If you are a guest to Ohio State that comes from an institution that participates in eduroam, connect to eduroam.

Otherwise, connect to WiFi@OSU.

What if my device is not connecting?

There are many reasons why a device may fail to connect to osuwireless. The most common reasons are either the device is misconfigured or a wrong username and/or password is used. Both of these issues can be solved by using the configuration utility to automatically configure your device for osuwireless.

It's also possible the device does not support "WPA2 Enterprise" encryption and authentication. In that case, first determine if there are any software updates available for the device. If that doesn't help, it may be that the hardware simply does not support WPA2 Enterprise.

If the configuration utility does not resolve your connectivity issue, please contact the IT Service Desk at 614-688-4357. Be prepared to provide your name.#, what device you're using, the location in which you are unable to connect and the last date and time when you were unable to connect.

If you are a parent, guest or visitor and have connected to WiFi@OSU, you must first open a web browser, and upon being redirected to a login page, review the acceptable use policy and then log in as a guest.

I changed my password and now my Wi-Fi is broken. Help!

After changing your password, all of your devices that connect to osuwireless will need to be updated with the new password. The easiest way to do this is to use the configuration utility to automatically configure your device for osuwireless using your new password.

My device won't connect to osuwireless and doesn't have a web browser for WiFi@OSU. Help!

If your device doesn't support the encryption required to connect to osuwireless, AND it doesn't have a web browser that would allow you to log in, you will need to first register your personal device.

Get the MAC address of the device, then log into the registration page to register the device. Once registered, disconnect the device and then reconnect to WiFi@OSU.

Why is my Wi-Fi slow?

Many things can result in a slow Wi-Fi experience. If you connect while far from a coverage area, you will connect at very slow speeds, if at all. In general, classrooms, unions and other common indoor gathering areas are well covered.

Another common issue that can result in slow Wi-Fi is outdated software on your device. Make sure you are using the latest operating system available. If you are using Windows, it is especially important to install the latest wireless software or drivers.

Network stats:

Access Point Icon

11,000+

access points

Connected Device Icon

58,000+

concurrently connected devices

Unique Devices Icon

180,000+

unique devices a week

Daily Authentications Icon

8.5+ million

daily authentications